Collection KALÉIDOSCOPE disponible le 1er mars!!! Livraison gratuite sur les oeuvres originales et à l'achat de 125$ et plus

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F.A.Q.

Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Séparateur Lotus

MOST COMMON QUESTIONS

All the illustrations and artworks are made by me in my small workshop in Gatineau. The derivative products are made in Montreal or Gatineau. All products are made in Quebec. It is important for me to promote local and ecological businesses.
Les commandes sont envoyés entre 3 à 5 jours ouvrables par poste Canada. Le temps de livraison va varié entre 2 à 10 jours. Les petits colis n’ont pas de numéros de suivi. Les oeuvres originales ont un numéro de suivi que vous recevrez par courriel.

Yes, shipping fees will vary depending on the country and will be calculated in the shopping cart.

We are committed to the satisfaction of our customers. For this reason, we accept any exchange of the same value or any refund of product, within 30 days of receipt of your order (no exchange or refund is applicable after this period). Simply return the item to me intact and unused. Return and resend delivery costs are your responsibility. No exchanges or promotional discounts will be granted for custom-made works or originals. Only manufacturing defects within 30 days of purchase will be eligible for a refund.
It is possible to cancel or modify your order by sending me an email as soon as possible to info@jeannebeaudryartetyoga.com
I am available to answer your questions via email. I will try to answer them within 48 hours.

Delivery in Canada is free with any purchase of 125$ or more before taxes.

Payments are made using the Paypal application. You will have the choice to use your credit card or your bank account. 

I would be happy to write a personalized handwritten note for a gift. You must write the personalized note in the ADDITIONAL INFORMATION section when you complete the steps of your order.